Manage Your Ads
Manage Your Ads Advertise in your campaigns In the main menu of your dashboard, you’ll find Ads – there you can create and manage ads…
*https://martech.zone/infographic-customer-retention-numbers/
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Manage Your Ads Advertise in your campaigns In the main menu of your dashboard, you’ll find Ads – there you can create and manage ads…
Sales CRM Overview In the main menu of your dashboard, you’ll find Sales CRM – there you can manage your campaign previews, your leads, and…
Manage Your Apps In the main menu of your dashboard, you’ll find Apps – there, you can create and manage your applications. Select Apps from…
Automation Overview Use Automations to send out your guest data Once you’ve added an app to your account, integrating with a third party, you can…
Timeline Overview See your connected guests in real-time In the main menu, you’ll find Timeline – there, you can view a timeline history of all…
Analytics Overview View aggregated guest data In the main menu, you’ll find Analytics – there, you can view and manage all the data you have…
Contacts Overview Manage your guest records In the main menu of your dashboard, you’ll find Contacts – there, you can manage all of the contacts…
Manage Your Campaigns Manage your guest login experience In the main menu, you’ll find Campaigns – there, you can create, edit, and manage your campaigns…
Manage Your Devices In the main menu of your dashboard, you’ll find Devices – there, you can manage all of the network devices you have…
Manage Your Locations In the main menu of your dashboard, you’ll find Locations – where you can create and manage everything that is associated with…
Manage Your Clients In the main menu, you’ll find Clients – there you can create clients and manage their assigned locations, campaigns, apps, scheduled reports,…
Dashboard Overview The main dashboard of your account contains a number of reports, meant to give you as much of the most important information…
Branding DNS setup The first step is adding your CNAME records and brand your custom control panel URL and custom social portal URL to your…
Branding Overview On the top right side of your dashboard, you’ll find your Profile account menu – there you can access your account details,…
We have a few posts in our Blog detailing how to get more reviews for your business through various websites like Yelp, Google, Facebook and…
This tutorial will show you how you can change the default language in your Portal. We plan on adding more languages in the future! …
Surge Social is here for you during the COVID epidemic. Current Customers If you are a current customer of ours, know that we’re going…
After a user has logged in, maybe you would like to start a WhatsApp chat with your customer. You can easily integrate other 3rd party…
ManyChat is one of the leading chat bot systems that can be used to market to your customers using either SMS or Facebook Messenger. Currently…
Finally, we’ve made it. We’re on the last post in this series on increasing your online reviews. I hope you have learned a few…
We’re continuing our journey on how to increase your online review presence across the 4 major players: TripAdvisor, Google, Facebook, and Yelp. Last week we tackled…
Over the next few blog posts, we’re going to focus on increasing your online review presence across the 4 major players: TripAdvisor, Google, Facebook, and…
Over the next few blog posts, we’re going to focus on increasing your online review presence across the 4 major players: TripAdvisor, Google, Facebook, and…
How important are repeat customers? 61% of small to medium size businesses say that more than half of their revenue comes from repeat customers, according…
According to a Radicati Group study, 3.8 billion people in the world have at least one email account. That’s nearly half the world! That…
Let’s face it, offering free WiFi for your customers isn’t really an option anymore for many stores and restaurants – it’s a requirement. Customers have…
You may want to limit how long a user can stay logged in to your WiFi before they are prompted to login again. This article…
Negative Feedback – It’s Going to Happen Eventually How do we respond when we hear feedback from an unhappy customer? Can anything good come…
If you’re running a small business, you probably have little time to focus on marketing. You’re too busy making the best products and offering the…
Getting started is easy. Just follow these steps to install your Surge Social WiFi router. 1. Unpack the box Remove the Surge Social WiFi router…
The Campaign is the WiFi login screen your customers will see. Editing a Campaign allows you to brand your WiFi splash page, choose Login methods,…
See what’s going on with your WiFi at a glance or view detailed reports and customer data. With any of the customer analytic pages, you…
Option 1: Charge WiFi users for access with Stripe payment gateway 1. Log into your Stripe account 2. Click on Developers > API Keys and…
Customers that connect to your WiFi can by synced to your MobiPunch loyalty program and automatically emailed a link to download the punch card. …
Customers that connect to your WiFi can be sent automated promotions or coupons via email or text based on triggerable criteria. Not applicable to Basic…
Customers that connect to your WiFi can be synced to your SendReach account for email marketing automation. 1. Log in to your SendReach account.…
Customers that connect to your WiFi can be automatically sent a feedback request email through GetFiveStars. 1. Configure GetFiveStars settings -Ensure that you have…
Customers that connect to your WiFi can be automatically sent a review email through TripAdvisor Review Express. 1. Configure TripAdivsor settings Ensure that you…
Customers that connect to your WiFi can be synced to your Square CRM account. 1. Log in to your Square account. 2. Browse to…
Customers that connect to your WiFi can be synced to your MailChimp account for email marketing automation. 1. Log in to your MailChimp account.…
Customers that connect to your WiFi can be synced to your iContact account for email marketing automation. 1. Log in to your iContact account.…
Customers that connect to your WiFi can be synced to your GetResponse account for email marketing automation. 1. Log in to your GetResponse account.…
Customers that connect to your WiFi can be synced to your ActiveCampaign account for email marketing automation. 1. Log in into your ActiveCampaign account.…
In the following tutorial, we’ll show you how to add a Facebook Like box to your Campaign login process. This will appear after a customer…
The following tutorial will show you how you can insert a local weather widget on the WiFi login page The weather is linked to the…
The following tutorial will show you how you can insert a language drop down on the WiFi login page 1. Click Edit button above the…
GDPR Overview On 25 May 2018, the General Data Protection Regulation (GDPR) took effect. The GDPR is the European Union’s data privacy law which impacts…
You may want to limit how much bandwidth a user has access to. This article will show you how you can set download and/or upload…
These step-by-step instructions will enable you to create your own SMS App to process Guest Social WiFi Logins. Browse to https://www.twilio.com and click Sign…
These step-by-step instructions will enable you to create your own LinkedIn App to process Guest Social WiFi Logins. Log into LinkedIn, then open a…
These step-by-step instructions will enable you to create your own Facebook App to process Guest Social WiFi Logins. Log into Facebook, then open a new…