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May 14, 2019

negative feedback

Feedback Fears: How to Handle Negative Reviews

Blog, IndustryBy Michael WardMay 14, 2019Leave a comment

  Negative Feedback – It’s Going to Happen Eventually How do we respond when we hear feedback from an unhappy customer?  Can anything good come from the interaction?  Do we simply try to appease and get away?  Do we defend ourselves or our products?  Is there a better way to respond than another? Our partners…

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