View Analytics

See what’s going on with your WiFi at a glance or view detailed reports and customer data. With any of the customer analytic pages, you can change the date range for the data being displayed by clicking in the upper right hand corner.   The Dashboard gives you a brief overview of the last 30…

How to Setup Paid WiFi Login

Option 1: Charge WiFi users for access with Stripe payment gateway 1. Log into your Stripe account 2. Click on Developers > API Keys and copy the Publishable Key and Secret Key 3. Email the Stripe Publishable Key, Secret Key, and account username/password to support@surgesocial.com to complete the integration. Note: Stripe password can be changed…

How to Use Automations

Customers that connect to your WiFi can be sent automated promotions or coupons via email or text based on triggerable criteria.  Not applicable to Basic Plan users.  Automations are a part of the Essential Plan package only.   1. Click on Automations on the left menu in the Portal. 2. Click on Add New Automation…

How to Integrate GetFiveStars

Customers that connect to your WiFi can be automatically sent a feedback request email through GetFiveStars.   1. Configure GetFiveStars settings -Ensure that you have a fully qualified GetFiveStars account and business that has been setup for feedback requests -Locate your GetFiveStars Business ID. The GetFiveStars Business ID can be found as part of the…

How to Integrate TripAdvisor

Customers that connect to your WiFi can be automatically sent a review email through TripAdvisor Review Express.   1. Configure TripAdivsor settings Ensure that you have a fully qualified TripAdvisor location that has opted in to the Review Express program. (TripAdvisor will not send Review Express emails without the explicit consent of each participating property)…

How to Integrate Square

Customers that connect to your WiFi can be synced to your Square CRM account.   1. Log in to your Square account. 2. Browse to https://connect.squareup.com/apps 3. Click on the ‘+New Application button’ to begin the process of creating an App on Square 4. Enter an Application Name and click Create Application button. 5. You…

How to Integrate MailChimp

Customers that connect to your WiFi can be synced to your MailChimp account for email marketing automation.   1. Log in to your MailChimp account. 2. On your MailChimp dashboard, click your username on the left side menu to bring out the account settings panel. Then click on the Account Settings link. 3. Once you…

How to Integrate iContact

Customers that connect to your WiFi can be synced to your iContact account for email marketing automation.   1. Log in to your iContact account. 2. Browse to www.icontact.com/developerportal and click on Getting Started Guide. 3. On Getting Started page choose step 2 Get Your AppID and Set API Password. 4. On the Register Your…