ManyChat is one of the leading chat bot systems that can be used to market to your customers using either SMS or Facebook Messenger. Currently due to Facebook API policy, this integration can only update data for users already in your ManyChat account – it cannot automatically add new users.
You need a ManyChat PRO user account to obtain an API key in order to integrate with the Surge Social portal.
1. Login to your ManyChat account
2. Click on Settings
3. Click on API in the top navigation
4. Generate an API token
5. Copy the token and send it to us at firstname.lastname@example.org
6. Once we add the App to your account, you can choose it from the automation list under the loyalty section to add a tag, remove a tag, set a Custom Field, or Verify By Signed Request