Customers that connect to your WiFi can be automatically sent a review email through TripAdvisor Review Express.
1. Configure TripAdivsor settings
- Ensure that you have a fully qualified TripAdvisor location that has opted in to the Review Express program. (TripAdvisor will not send Review Express emails without the explicit consent of each participating property)
- Ensure that your Property has a Review Express campaign setup
- Locate the TripAdvisor Property ID. The TripAdvisor Property ID can be found in the URL for the property’s page on TripAdvisor.
The number immediately following the d (in this case “258705”) is TripAdvisor’s Property ID
2. Email TripAdvisor Property ID to firstname.lastname@example.org to complete the integration.
3. Authorize Connectivity Partner
-48 hours after creating the Integration, the business owner must log in to TripAdvisor Review Express Dashboard
-Click on Settings tab and click Opt In Now button
-Select WiFi Networks as Connectivity Partner
-Business must also have a Review Express campaign setup for the property
TripAdvisor – Quick Start Guide: Automated Review Express
4. Select the TripAdvisor App when creating a TripAdvisor Review Express Automation!