Finally, we’ve made it. We’re on the last post in this series on increasing your online reviews. I hope you have learned a few tips and tricks along the way and I hope your business is better off for it. We have already covered TripAdvisor, Google, Facebook. For the last post in the series,…
We’re continuing our journey on how to increase your online review presence across the 4 major players: TripAdvisor, Google, Facebook, and Yelp. Last week we tackled the Google platform. This week, we’re going to focus on getting reviews on the largest social media network: Facebook. As we saw the first week, the best way to…
Over the next few blog posts, we’re going to focus on increasing your online review presence across the 4 major players: TripAdvisor, Google, Facebook, and Yelp. Last week we addressed your TripAdvisor reviews. This week, we’re going to focus on getting more Google reviews. Google. It seems like they own the internet, doesn’t it? It’s…
Over the next few blog posts, we’re going to focus on increasing your online review presence across the 4 major players: TripAdvisor, Google, Facebook, and Yelp. This week, we’re going to focus on getting more TripAdvisor reviews. 86% of consumers read online reviews for local businesses in 2018, according to the 2018 BrightLocal research survey.…
How important are repeat customers? 61% of small to medium size businesses say that more than half of their revenue comes from repeat customers, according to a BIA/Kelsey and Manta joint report. Repeat customers also spend 67% more than a new customer according to the same report. We all want our customers to be happy…
Negative Feedback – It’s Going to Happen Eventually How do we respond when we hear feedback from an unhappy customer? Can anything good come from the interaction? Do we simply try to appease and get away? Do we defend ourselves or our products? Is there a better way to respond than another? Our partners…